Privacy Policy | W Mortgage

1. Information We Collect

When you use our website or contact us, we may collect the following categories of personal information:

Contact Information: Name, email address, phone number
Communication Preferences: Preferred contact time
Inquiry Details: Messages and questions you submit through our contact form
Technical Data: IP address (stored as a one-way hash), browser type, device information

Important: We do not collect sensitive financial information (Social Security numbers, bank account numbers, income details, or asset information) through this website.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and contact requests
Provide information about our mortgage products and services
Improve our website and user experience
Comply with legal and regulatory obligations

3. Data Security

We take the security of your personal information seriously:

All personal data submitted through forms is encrypted using AES-256 encryption before storage
IP addresses are hashed using SHA-256 and never stored in plain text
Data is transmitted using HTTPS/TLS encryption
Access to personal data is restricted to authorized personnel only
We implement rate limiting to prevent abuse of our systems

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

With your explicit consent
To comply with legal requirements, court orders, or regulatory requests
To protect our rights, property, or safety

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for a maximum of 24 months unless you request earlier deletion.

6. Your Rights (GDPR / CCPA)

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you
Right to Correction: Request correction of inaccurate personal data
Right to Deletion: Request deletion of your personal data
Right to Portability: Request your data in a portable format
Right to Object: Object to processing of your personal data
Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal data)

To exercise any of these rights, please contact us using the information below.

7. Cookies

Our website uses only essential cookies necessary for the functioning of the site. We do not use third-party tracking or analytics cookies on pages containing forms.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

For questions about this privacy policy or to exercise your data rights, please contact us at:

W Mortgage LLC
777 South Federal Highway
Fort Lauderdale, FL 33316